Organized citizen groups need to demonstrate their authenticity by obtaining power. Be careful that you don’t give away your decision-making responsibilities to citizen groups or Advisory Committees.
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Even if they agree with your work, you can’t rely on them to “deliver” the diverse constituents they represent
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“Does the majority being in favor of your proposal indicate your process is “”fair”” and “”democratic””? Quite the opposite! In our Jeffersonian Democracy, the underdog must be protected — even if it’s one individual who’s in opposition. “
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Why do stakeholders sometimes get emotional and other times not? What can we do so we’re not caught off-guard when emotions flare?
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“Be careful how you communicate. It’s easy to inadvertently tick off your public. Avoid these two traps — or you’re bound to trigger stakeholders’ irrational behavior.”
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We’ll discuss what you do when your team is confronted with opponents who will stop at NOTHING to defeat your efforts
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When your team is unfairly accused of having “fake” public outreach, what’s the cause? And what’s the remedy? Or are stakeholders simply demanding they get their way?
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How can we reach decision-makers without violating the rules?
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“What should we do — what CAN we do — when we’re stuck having to propose solutions that entail HUGE COSTS for stakeholders?”
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One reason public outreach is so challenging is that it usually involves CONFLICT … unavoidable conflict. When the conflict is POLARIZED — your role becomes critical.
Know the DOs and DON’Ts of dealing with the two kinds of polarized conflict.
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