Organized citizen groups need to demonstrate their authenticity by obtaining power. Be careful that you don’t give away your decision-making responsibilities to citizen groups or Advisory Committees.
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Organized citizen groups need to demonstrate their authenticity by obtaining power. Be careful that you don’t give away your decision-making responsibilities to citizen groups or Advisory Committees.
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What can you do when your outreach seems to engage opponents and the Silent Majority and supporters remain disengaged?
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Dealing with trolls is one of the many downsides to using social media. But it’s not all bad — they have a valuable message you need to hear.
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Why do stakeholders sometimes get emotional and other times not? What can we do so we’re not caught off-guard when emotions flare?
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When your team is unfairly accused of having “fake” public outreach, what’s the cause? And what’s the remedy? Or are stakeholders simply demanding they get their way?
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Don’t just respond to the loudest stakeholder.
If your outreach is done well, you won’t even have a squeaky wheel!
You won’t send signals that say: – “We don’t want you to know what we’re thinking.” – “We don’t want you to know what we’re doing.” – “We don’t want you see the data that we are using.” Etc.
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Prevent them when you can, and get things back on track when they do occur.
When an opponent has a history of pulling media stunts, how can you dissuade them from using such tactics on you?
And when someone takes over your meeting, dressed as a bear, squirrel, or using some other stunt —
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How can you get some stakeholders to see beyond their own interests?
Getting stakeholders to see the big picture isn’t easy, but it is doable!
Your work isn’t meant to benefit a tiny portion of the public, and yet, that’s often all people care about — themselves.
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Audio Clinic #53: As a regulatory agency, our relationship with the public suffers because people...
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