Conflict Resolution | Bleiker Consent-Building

Clinic #138: Avoid Confrontations between High-Level Officials

Common & Serious Errors, Conflict Resolution, Social Media

Political figures and executives are prone to making a serious mistake when they’re tempted to use a particular negotiation tactic. You can to prevent this from happening, even if you’re part of a very small team working on highly controversial issues.

Clinic #123: How to Deal with Both kinds of Polarized Stakeholders

Conflict Resolution, Higher Values & Democracy, Us vs. Them

One reason public outreach is so challenging is that it usually involves CONFLICT … unavoidable conflict. When the conflict is POLARIZED — your role becomes critical.

Know the DOs and DON’Ts of dealing with the two kinds of polarized conflict.

Clinic #105: Handling Opponents’ Media Stunts

Conflict Resolution, Dealing with Stakeholder Emotions, Higher Values & Democracy

Prevent them when you can, and get things back on track when they do occur.

When an opponent has a history of pulling media stunts, how can you dissuade them from using such tactics on you?

And when someone takes over your meeting, dressed as a bear, squirrel, or using some other stunt —

Clinic #104: Stakeholders who Threaten “It’s My Way or Else!”

Conflict Resolution, Dealing with Stakeholder Emotions, Higher Values & Democracy

How can you get some stakeholders to see beyond their own interests?

Getting stakeholders to see the big picture isn’t easy, but it is doable!

Your work isn’t meant to benefit a tiny portion of the public, and yet, that’s often all people care about — themselves.

Clinic #98: “Real Citizen Participation is Empowerment” REALLY?!?!

Conflict Resolution, Higher Values & Democracy, Stakeholder Emotions

We firmly disagree with this mindset…And bet you will too after this webinar! This is more than a slippery slope…You’re in danger of giving away power you don’t have. Citizens have Rights. Absolutely. But having power over your technical work is NOT one of them!